Refund Policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-Returnable Items:

  • Perishable goods (food, flowers, newspapers or magazines)
  • Intimate or sanitary goods
  • Hazardous materials
  • Flammable liquids or gases
  • Gift cards
  • Downloadable software products
  • Some health and personal care items

Partial Refund Conditions:

  • Books with obvious signs of use
  • Opened media items (CD, DVD, software, video games, etc.)
  • Items not in original condition or with missing parts
  • Items returned more than 30 days after delivery

Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Late or Missing Refunds

If you haven't received your refund, please follow these steps:

  1. Check your bank account again
  2. Contact your credit card company
  3. Contact your bank
  4. If you've done all of this and still haven't received your refund, please contact us at Event Eye

Sale Items

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [Company Contact Email] and send your item to:

Jalandhar, Punjab
India 144001

Gift Returns

If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will be notified about your return.